Dating back to 2005, the Franklin County hospital systems have worked together to address health education needs for low literacy and limited English-speaking patients by launching www.healthinfotranslations.org. The website offers free patient education materials that are easy to read in English and 14 different foreign languages.
Our hospitals recognize that more and more central Ohio residents with limited English language skills or low literacy skills have a need to better understand healthcare related information. HealthInfoTranslations.org helps patients access the information they need, and has become an important source of information for patients and the community.
HealthInfoTranslations.org includes more than 3,000 free resources, including information on medication safety, diagnostic tests, diseases and conditions, exercise and rehabilitation, food and diet, health and wellness, home care, pain and comfort, pediatrics, pregnancy and baby care, safety, stress, and disaster preparedness. The education materials are translated into 14 languages, including Arabic, Simplified Chinese, Traditional Chinese, French, Hindi, Japanese, Korean, Nepali, Russian, Somali, Spanish, Ukrainian and Vietnamese.
The site receives, on average, more than 8,000 visits a month. Most users come from Ohio, but there have been users from all states in the country and from nearly 100 foreign countries. Last year, HealthInfoTranslations.org provided translated information to more than 81,000 individuals from over 180 countries across the map. 32% of visitors to the site came from outside the U.S. The site has been identified by the National Libraries of Medicine as setting the gold-standard for translated materials and has been cited by Joint Commission as a premier example of evidenced-based practice in patient safety. The initiative received the Cheers Awards by the Institute for Safe Medication Practices (ISMP) in 2008.